Bilingual IT Technical Support (English & Mandarin) for Small Businesses and Sole Proprietors

I provide affordable, reliable IT support tailored to sole proprietors, freelancers, and small businesses (1–50 employees) in Vancouver and remotely. I communicate fluently in both English and Mandarin Chinese. Common needs I address:

• Network Setup & Troubleshooting: Home/small office Wi-Fi, routers, secure remote access, and VPNs for remote work.
• Computer & Device Support: Windows/Mac setup, laptop/desktop repairs, printer/scanner configuration, and software installation.
• Email Systems: Microsoft 365/Google Workspace setup, migration from personal accounts, spam filtering, and troubleshooting.
• Website Maintenance: WordPress/CMS updates, hosting management, basic SEO, SSL setup, site backups, and minor design adjustments.
• Cybersecurity Basics: Antivirus installation, password management, phishing awareness, simple firewall setup, and data backup solutions.
• Cloud Services: Google Drive/Dropbox/OneDrive organization and basic Microsoft 365 or Google Workspace deployment.
• Data Backup & Recovery: Local and cloud backup strategies, file recovery, and ransomware prevention advice.
• General Helpdesk: Remote or on-site support for everyday issues, quick response times, and clear explanations in plain language.

I specialize in cost-effective solutions that keep your business running smoothly without complex enterprise overhead. Flexible options: Hourly support, monthly retainers, or project-based work. Availability: Remote support available anywhere; on-site support provided within Greater Vancouver. Contact me today in English or Mandarin! Cell Phone: 604-438-2482